Privacy Policy

At Aleph Technologies we, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and services. By accessing our website or using our services, you agree to this Privacy Policy.

 

1. What Information We Collect

We collect information to provide and improve our services. This includes:

1.1 Information You Provide Directly

  • Your name, email address, phone number, and any other details submitted through forms or service requests.
  • Payment and billing details when purchasing software or IT services.

1.2 Information We Collect Automatically

  • Your IP address, device type, browser type, and operating system.
  • Pages you visit, the time spent on each, and how you navigate through our website.
  • Cookies and tracking data for analytics and improving functionality.

1.3 Third-Party Data

  • Information shared with us by third-party services you connect with (e.g., payment processors or social media).

2. How We Use Your Information

We use your information for the following purposes:

  1. To deliver, maintain, and improve our products and services.
  2. To respond to inquiries and provide customer support.
  3. To process payments and manage your purchases.
  4. To send updates about your account, purchases, or our policies.
  5. To personalize your experience on our website.
  6. To run promotions, surveys, or marketing campaigns.
  7. To ensure compliance with legal and regulatory obligations.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. These include:

  • Encrypted data storage and secure server connections.
  • Access controls to limit who can access your information.
  • Regular system monitoring for vulnerabilities and attacks.

While we do our best, no method of data transmission over the internet is completely secure. Please use our services responsibly.

4. Sharing Your Information

We value your trust and only share your information in limited circumstances:

4.1 With Trusted Third-Party Providers

We share data with service providers who help us operate our business, including:

  • Hosting and cloud storage providers.
  • Payment gateways and fraud prevention tools.
  • Marketing and analytics tools.

4.2 For Legal Compliance

We may disclose your data to comply with legal processes, government requests, or to protect our legal rights.

4.3 During Business Changes

If Aleph Technologies is involved in a merger, acquisition, or sale, your data may be transferred as part of the transaction.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Ask us to delete your data, subject to legal or business obligations.
  • Marketing Preferences: Opt-out of receiving promotional emails.

To exercise your rights, contact us at [email protected].

6. Cookie Policy

Cookies help us improve your experience by remembering preferences, analyzing website traffic, and providing relevant ads.

  • Essential Cookies: Required for core functionality (e.g., secure logins).
  • Performance Cookies: Help us analyze site performance.
  • Marketing Cookies: Deliver tailored advertisements.

You can manage cookies in your browser settings. Disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their policies before sharing your information.

8. Retaining Your Information

We retain your information for as long as necessary to:

  • Provide you with services.
  • Comply with legal and contractual obligations.
  • Resolve disputes and enforce our policies.

9. Privacy for Children

Our services are not directed to children under 18. If we discover we’ve collected personal data from a child without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulations. We encourage you to review this page regularly. Any significant updates will be communicated clearly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Aleph Technologies